Payment Methods
At Velenix, we aim to make your shopping experience smooth, secure, and flexible. That’s why we offer a wide range of trusted payment options at checkout:
Accepted Payment Methods:
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PayPal
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Credit & Debit Cards (Visa, Mastercard, American Express, Maestro)
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iDEAL (Netherlands)
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Apple Pay
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Google Pay
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Shop Pay
Secure Payments
Your safety is our priority. All transactions are processed through a secure SSL-encrypted connection, ensuring that your personal and payment information is protected at all times.
Payment Confirmation & Issues
In rare cases, a payment may fail while your order still registers in our system. If this happens, don’t worry — our customer support team will notify you automatically with instructions to complete the payment manually.
Please note:
Orders will only be processed and shipped once payment has been successfully received using one of the approved methods listed above.
Need Help?
If you encounter any issues during checkout or have questions about your payment, please feel free to contact our support team:
📧 Email: support@velenix.com
📞 Phone: +1 (201) 479-9373
📍 Address: 2451 Frederick Douglass Blvd, New York, NY 10027, United States
